Hello,
Wondering if anyone has run into a similar issue and if you have a workaround in place you would be willing to share.
Background: For our new hires who start after our regular open enrollment event has taken place we have created a separate new hire enrollment event and open enrollment event specifically for them. Our Long Term Disability (LTD) plan is set up so that if you enroll in it as a new hire you do not need to complete the evidence of insurability (EOI) process. If a new hire waives LTD but then elects it with their Open Enrollment event we would like it to flag for EOI.
I am running into an issue due to both events falling within the 35 EOI days for New Plan Entrants we have set up. I tried playing with decreasing the EOI Days or selecting the Late Entry Always but then that incorrectly flags them for EOI with their new hire enrollment event. I am not sure if I am overlooking something in my set up on the EOI rules or if this is just due to not being able to speicify EOI rules based on the event. Have any of you run into this and if so how do you manage it? Thank you!