Send email to Assign To User using ION Workflow

I have a workflow that is triggered when an MRR is Assigned To a user. I want to send a notification to the Assign To user. Currently, I am passing the IFS User ID and then using that to get the Person Name:

I then use the Parameter UserID to assign the Distribution to go to this User:

If I look at the Workflow activities, it shows Distribution to the correct User Name, but the user never gets the email. If I just choose the User Name from the list, then they get the email, but I need this to be dynamic. How can I set this to send to the User selected as the Assigned To? Anyone know why what I am doing does not work?

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Denis MARETTE

I think that your issue is related to the 1rst step of your workflow.
You should do an api call for retrieving the right information.

See below a sample :

I hope that it can help you.

0911060553270289.pdf

jennifer-foster

Thank you. I tried this, though, and am still not able to make this work. I realized I needed to set up the ERP Person Ids and I did so and was able to test and got the IFS ID, but when I look in the Workflow Instances log, this is the response:

Step Get Approver IFS[0] failed: Step Get Approver IFS[0] failed: Rest Response = 400.

Here is what I have set:

Denis MARETTE

I'm having trouble understanding because, in the Request Body screenshot, the erpPersonIds field corresponds to an M3 alias rather than an e-mail address.

0712131256598360.doc

jennifer-foster

I go this working. I think the answer to this is that it is whatever you have set up for your users in the ERP Person IDs > ERP Person ID field. I chose to use their email address to identify them. I also set the Accounting Entity as the default site name. The documentation on this seems very lacking.

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