Has anyone else experienced the issue below or found a way around it please ?
The customer is querying if it's possible to extend the numbering system on the payflags on both sales and purchase ledger. They are a large site and they have several thousands of invoices every month and they regularly have the numbering system roll over from 999 to 001 on the payflags.
It makes it impossible for them to de-allocate payments as some of the transactions could be from 2019 from the original allocation and others from 2024 the current allocation.
This means they have to manually unselect the original allocation details so they don't get de-allocated in error. "It happened last week on one of the FM accounts, and it took me over 6 hours to go back over the prior saved aged debt report, and the new report, line by line trying to pick up what was de-allocated and not on the allocations report. " Is there any changes planned to increase the pay flag numbering going forward?
Pegasus have advised they will put an enhancement request( but that will not be anytime soon )
Kind Regards
Darpal Kaur