Good afternoon collective
I am suffering a bit of brain fade and am looking for some guidance.
I always believed that if you set a stock item up as zero rated via a zero rated sales code, for a standard UK customer, then the SOP details should correctly set the order line as zero VAT code. So, if you have several lines the sales order will have a mix of standard and zero rated items and VAT.
But, I can only get this to work if I manually override the VAT code. The sales order line correctly picks up the zero rated sales code but then uses the VAT code from the customer. I was sure it used to automatically use the VAT code from the product to cater for scenarios such as zero rated postage etc.
Am I completely mad and should I pull the duvet over my head or did it used to work the way I seem to remember?
Thanks
Ian
