FSA Issue During Open Enrollment

Hello,

Wondering if anyone else has experienced this issue - I have already submitted a ticket to Infor and have been told it is "working as designed."

This is our first Open Enrollment in GHR. We generally communicate all premium amounts to employees as a monthly premium amount. Open Enrollment was set up to display monthly amounts. We also have the screen "current benefits" available so employees can see their benefits prior to enrolling for 2025.

We noticed with this open enrollment that, if someone was hired midyear and elected FSA, their "current benefit" monthly contribution is incorrect. It's because in the Open Enrollment set up, if you select monthly, it merely divides the total contribution amount and divides by 12, rather than using a more sophisticated formula to determine the correct monthly amount.

Example - John Doe is hired 6/1, and choose to contribute to FSA $1200 for the rest of year. The "current" tab shows his monthly contribution as $100, rather than the correct amount of $200.

I plan on submitting an enhancement request.

Find more posts tagged with

Accepted answers

All comments

lwettack

Yes, we have had this similar issue in the past. We would support an enhancement request that you enter on this.

Rachel Lake

Thank you. Here's the link for the ER:

https://mingle-portal.us2.prd3.inforcloudsuite.com/v2/CONCIERGE_PRD/?LogicalId=lid://infor.cxp.1&Tab=ERS&ERId=113743

What was your work around?

hhernan2

How are your payroll deductions set up (weekly, biweekly, monthly)? And do you use the Payment schedule found in Benefits<Set up? We had a FSA issue for those who elected an annual amount but it was more of a rounding issue since we use Global HR for Benefits and Infinium for Payroll. We adjusted our coding so that "per pay period" defaulted vs allowing the employee to pick a monthly/annual amount. It then calculates the annual amount based on the cycles remaining set up in the Payment schedule table.

Rachel Lake

Thank you. We have bi-weekly pay periods/deductions, although if there is a third pay period in a month, our benefits don't get deducted from them, so we have 24 deductions a year rather than 26. I think we will have to change the set up to "per pay period" rather than "monthly" to avoid the incorrect calculation.

Copyright © 2025 Infor. All rights reserved.