We have a Discount Model with 5 Discount Numbers. We recently implemented a second Priority within 2 of those Discount Numbers. The first Priority is configured by Customer and Item. The second Priority is configured by Customer and PPG (a group of similar items). We recently identified some orders where the 2nd Priority was not being pulled into the order like we anticipated. We discussed the topic with Infor and the first inclination is having the same Customer / Item in Priority 1 and Customer / Item’s PPG in Priority 2 combination is a conflict. Even if the valid From / To Dates on Priority 1 are in the past or cancelled (we assign From/To dates of 01/01/01 for cancelled Discount Campaigns), M3 will not proceed to Priority 2 like we want. It stops at Priority 1 and returns $0.00 discount on the order since none of the dates are valid and never proceeds to Priority 2 where there is a valid discount.
We are seeking any input how we can get the Discount Number Priority to determine if there are no valid Campaigns in Priority 1 (since the Campain is expired or cancelled) have the order find the valid active/open Priority in Priority 2.
Any input will be greatly appreciated.
Steven R. Benza
