Is there a way to prevent enrollment in more than one medical plan by our benefits department?

We’ve recently discovered that an employee has been enrolled in more than one medical plan, which should not be possible under our current policy. Employees are supposed to select only one medical plan, but this oversight seems to have occurred due to updates made by our benefits department. Are there system configurations or rules that can restrict enrollment to just one medical plan? Any help is very much appreciated!

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Rachel Lake

Apologies - I don't have your answer - but I'm hoping someone else does, so I'm jumping in on the chat!

karen-fields

Not sure if this helps but we have our medical plans set up in the same 'Medical' enrollment group and set the maximum plans for the group to '1' so multiple plans cannot be selected at the time of enrollment.

hhernan2

We enter '1' in the maximum plans field within the enrollment group.

Rachel Lake

Is there a way to set it up outside of an enrollment event? Sometimes our benefits administrator has to make manual changes to an employee's benefits, so it would be helpful for them to get an error if they try to enroll someone incorrectly in a medical plan if they already have another medical plan.

hhernan2

I am not sure if it would be possible to have an error appear when manually enrolling - at least I don't think this is an out of the box option and would require some kind of configuration.

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