BSI 10.k

Has anyone successfully installed this cyclical? I am a little concerned since it was immediately pulled and then replaced. I have installed it (upgraded from 10f). PRTFX and cmptfxora10 succeed and PR80 works so Lawson is working just fine.

I get the following when I pull up the URL:

Application Error:
Sorry, an unexpected application error has occurred.Try to login again and continue. If the error repeats again, report this problem to your system administrator or appropriate technical support personnel.
Thank you for your cooperation
Error Message
Exception is: java.lang.NoClassDefFoundError: Could not initialize class com.bsi.tf.jni.TF10APIJNI

I emailed BSI support last night but have not heard from them yet.

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Comments

martin-doherty

Yes, I just had my tech folks load the client and i get errors just trying to log in the client! Haven't loaded the aix server piece yet. Sent my error messages to bsi support... still waiting.

lrjurgen

We were just going through this a few minutes ago and got the same exact error!

unknown

We installed it yesterday on Win 2012 without issue.

clara-tan

HI, tf10k Worked just fine for us. we upgraded from tf10j on AIX

just a normal upgrade all three pieces client, server, and then upload the .NRQ file once on the new web address - be sure you check our web address so your not going to ..../eTF10j/ but /eTF10k/....

prtfx was a good check idea. BSI sometimes takes a day to email back.

i pulled all files down on Monday but then just got the new .nrq file after they notified it needed to be replaced.

unknown

Thank you all. I appreciate the feedback. Since the Lawson app is working (HPUX) I'm guessing this is a client issue.
jboncha, thanks.. the error is different 'resource not available' if you put the wrong version in the url.

unknown

For the folks having an issue with the tf10k client component, did you select the / Upgrade option or Uninstall all?
I stopped using the / Upgrade option a few cyclics ago. I ran into an issue where the Upgrade option did not work.
Since then, uninstalling then re-installing the client has worked for me.

unknown

I upgraded first, then tried to uninstall only the 'DEV' env (not the uninstall ALL environments) and then install. I just uninstalled and reinstalled two more times and the error is gone!!! The only issue I saw was the url was eTF10k but the system tools showed 10f. I just processed the nrq file again and now they match.

lrjurgen

We solved our issue with help from BSI support. I have attached the word document. Basically, there was a folder missing in the tomcat environment folder. I was updating DEV and the "lib" folder was missing, it needs that folder to drop a file in there.

[Updated on 3/24/2016 7:58 AM]

0911060553270289.pdf

martin-doherty

I am having problems locating the word document you attached. Can you send it to me please? cashw@catocorp.com

PropertyOrder_UL.gif

lrjurgen

I re-attached the document to the post above, hopefully it is ok now.

asztudenyak

I just upgraded our DEV from 10.f to 10.k and I used the upgrade option. Once I figured out all the repetitive screens, I got through it. Only issue I had was that the DEV env was not current on bulletins so the cyclic data file was rejected. I had to go back and load about 30-some bulletins, and then the cyclic worked.

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