Between now and April 2025, we're working to introduce several "sets" of dashboard/workbench-style forms. These "sets" include two things:
- A role-based workspace (accessed via the OS Portal)
- An entity-based hub form (accessed in CSI)
These are the sets we're targeting for April 2025:
- Customer Service Rep role-based workspace & Customer hub
- Buyer role-based workspace & Vendor hub
- Warehouse Manager role-based workspace & Inventory hub
- Service Manager role-based workspace & Service hub
- Finance Manager role-based workspace & Finance hub
Additionally, we're targeting the following sets for delivery between April and October 2025:
- Production Supervisor role-based workspace & Production hub
- Sales Manager role-based workspace & Sales hub
- Executive role-based workspace & Executive hub
- Engineering Manager role-based workspace & Engineering hub
- Project Manager role-based workspace & Projects hub
- Quality Manager role-based workspace & Quality hub
The sets are meant to be used in tandem with one another. Here's an example of how a warehouse manager might use them.
- WH manager logs into the OS Portal first thing in the morning and their role-based workspace opens.
- Workspace identifies and provides the means to address those things that the WH manager needs to take action on right away:
- Team's workload for the day (# of POs to receive, # of orders to ship, # of jobs to pick, # of cycle counts to perform), and progress towards workload; this may result in shifting labor from one area to another to cover the day's requirements.
- Major inventory KPIs that may indicate things trending down or up
- Shipment exceptions/past due shipments (COs, TOs, SROs, etc)
- Receipt exceptions/past due receipts (POs, TOs, RMAs, etc)
- Component shortages for jobs, projects, SROs, etc that may be arriving today
- Daily/weekly/monthly shipment values to track against company's revenue targets (it's the end of the month - do I need to pull in orders from next month to make my revenue target?)
- Slow moving candidates (are there items that haven't moved or had demand over a period of time? Do I need to start a conversation with purchasing or finance to talk about obsoleting these items?)
- More
- WH manager sees an item on the component shortages list and wants to look at the item record in more detail, so they click a link to open the Inventory hub form in CSI, where they can review that item's:
- Cycle count history
- Lots under transaction restriction
- Item manufacturer data
- Total inventory value
- Item stockroom location information (or item lot location info)
- Inventory adjustments
- Shortages and applicable demands
- Expiring lots and/or serial numbers
- Floor stock replenishments
- Quarantined inventory
- Upcoming receipt inspections due
- Upcoming shipments and/or late shipments
- WH manager can perform various quick create actions on the hub form.
- WH manager can perform various quick lookup actions on the role-based workspace.