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Advisory Board - Customer Experience Board
Customer Experience Board (CEB) November 2024 Meeting Recap
Toni Kennedy
Agenda Topics
Customer Success & Experience
Product Vision & Strategy
Infor Release Methodology
Cloud Operations Processes & Automation Overview
Process Intelligence
Customer Experience Workshop
CSE Engagement Model
CareFor & Support Update
Executive Debrief
ERS – Process Improvements
Customer Experience Board CEB Recap November 2024 External.pdf
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