The Customer Experience Board (CEB) was established in 2012 to represent the global Infor customer base in collaborative efforts with the Infor executive team to drive improved communications and higher levels of customer experience.
The CEB provides specific opportunities for the customer base to identify needs as well as provide input on the efficiency and effectiveness of Infor’s business focus, strategy, and potential products and services. The CEB functions in an advisory capacity only. The CEB serves as a mechanism to: * Provide ongoing customer feedback on strategies, services, regulations, policies, procedures and general customer experience * Identify new/alternative strategies, services and products to improve customer experience * Serve as an issues’ forum for customer organizations * Determine customer priorities and needs * Serve as Infor spokespeople as needed and as appropriate.
