Welcome to the Infor Global Community For Users, By Users.
This post is your User Guide to participating in the new Community.
- Where to Post
- Navigation
- Coming Soon - More Categories & Hubs
- What Happened with Former Content?
- Get Support & Participation Guidelines
- FAQs
1. Where to Post
Post in one of these categories: General, Healthcare, Public Sector, or Developer
What about other topics? Post in General
**Other hub categories will be added soon.
Please introduce yourself in your community hub; General, Healthcare, Public Sector, or Developer
Here's a simple template to get started:
- Your name and role
- Company and industry
- How you use Infor
- An interesting fact about yourself or your work
- What you hope to gain from this community
2. Navigation & Feature Definitions
Hubs - Centralized top-level industry categories with discussions, tags, events, related training, announcements, and more.
Groups - all content and options for anything related to groups, including:
This is where you will find all migrated content.
Migrated Forums - Product forums from our last platform
User Groups - User groups from the last platform & other platforms
Your Groups - All of the active Forums and Groups you joined in the last platform.
Read more about Groups under #4 below
Events - Community related events, some Infor events will be listed here, all Community events will be listed here.
About - Information about the Community.
Community News - the latest information about the community.
Email Community Support - send an email to community support.
3. Coming Soon…
Product and Topic categories - We will be adding Product and Topic categories, sub-categories, and a structural tagging system soon.
Additional Hubs - As we are able to set up additional Hubs like Healthcare and Public Sector, we will add them to the site.
Groups - In the future, groups will be available for small subsets of users.
4. What Happened to the Old Community, Content, and Groups?
Our previous platform was missing a lot of features that would help our users connect, and the technology was no longer supported.
Today we are launching on the Vanilla/Higher Logic platform.
**Only ACTIVE Product & User Groups from the last 6-12 months were migrated.
These were categorized into 2 buckets: Product Groups & User Groups
Only 38 User Groups & Product Forums came from our old platform, the rest of the active groups and forums were specific to additional small groups, events, and past products or features.
Old Product Groups are now found under Migrated Forums in the Navigations these groups are now marked READ-ONLY as we will add categories around these products soon.
It's best to use a Category for these groups as more customers will be able to access and participate in the discussions.
User Groups are now found under Your Groups in Navigation
These are the few groups we will continue to run under the Groups feature.
5. Get Support & Access Guidelines
Here are our new participation Guidelines.
If you need assistance please mention your Community Manager, @Mary Green
or Email Community Support here.
