Did you know about the current admin and user guides for HRSD products?
HR Case Management Administration Guide 2025
This is the most current administration guide for Infor HR Case Management. These pages on the Infor Documentation Library site provides information and insight about the key concepts and practices related to the set up and configuration of a service center. This guide is intended for customers who use HR Case Management as Setup Administrators (CMsetup).
HR Case Management User Guide 2025
This is the most current user guide for HR Case Management. These pages on the Infor Documentation Library site provides insight about key concepts and practices related to the operation and management of a service center. It describes functions for creating and servicing cases and monitoring service center performance.
HR Knowledgebase Content Management User Guide 2024
This is the most current user guide for the Knowledgebase Content Management (KCM) feature in HR Knowledgebase. This file contains detailed information for creating and maintaining content for the HR Knowledgebase portal.
HR Knowledgebase Administration Guide 2023
This is the most current administration guide for HR Knowledgebase. These pages on the Infor Documentation Library site provide information about configuring and administering an Infor HR Knowledgebase portal. It defines the features available to customers for managing users and groups, managing postings, and monitoring the site via analytics. This guide does not include information about content management and related topics.
Infor HR Total Rewards Administration Guide 2025
This is the most current administration guide for HR Total Rewards, version 11. These pages on the Infor Documentation Library site contain detailed information for customers about how to administer their HR Total Rewards applications.
For questions or more information, contact your HRSD Advisor (Customer Success Manager (CSM)).
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