Multiple Work Instructions

Good afternoon!!

I have parts that we process in more than one way with more than one price. For example, Part #12345 can be nickel plated - which has one product code, specification, price and engineering master - or it can be chromed - which has a second product code, specification, price and engineering master.

I have come up with 2 ways to handle it - either create 2 part numbers (i.e. 12345 Nickel and 12345 Chrome) or make all the changes every time the part is ordered differently. Unfortunately, the second option isn't the best one for us.

Is there any other way to save 2 sets of information for one part number?

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Legacy Contributor

I personally would create 2 different part IDs since they are 2 different parts.
If keeping it as one part number is needed, you could create 2 different engineering masters (just different lot IDs) - one for each plate type.

Legacy Contributor

For the engineering side of things we use a single part ID but two engineering masters; the masters are the same part id but different lot id's. You could have the lot id's be intuitive, such as N for nickel and C for chrome. You can only have one default master though, which is coded in Part Maintenance. So your planners (or whoever creates orders) will have to be paying attention.

For the pricing I spent a lot of time researching this because we have the same issue; same part, same customer, different prices for different processes. My best solution is to use the Estimating Window to manage the prices for those items. I can send you more detailed information if you are interested.

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Legacy Contributor

I would go with two part numbers, They are different.

Could a customer order both?
Two lines on a customer order that look the same? Confusing, at best.

Legacy Contributor

We are 100% a service industry - we don't make or inventory anything. An example of what we are struggling with is compression molds. The mold will come in for us to strip the old finish off, then return it to the customer for an engineering change, then it will come back to us to be plated. So I need one Eng Master for Strip. Then we send it out and most likely (but not 100%) we'll get it back for plating. At that point, I need a plating Eng Master.

When the mold comes back to us in 6-12 months for refurbishing (the same process), I'll need to use the Eng Masters again and be able to track what we did to them last time. For example, maybe we tried to strip it chemically and it didn't work, so we had to sandblast it. When it comes back next time, I want to be able to look and see exactly what we did last time so I can save that "trial and error" phase for this time.

To complicate the matter, this same mold could potentially come back to us from a different mold refurbisher (customer) every time it comes back. But we need to be able to track this specific mold through our system no matter who it comes from. Two part numbers complicates the tracking process somewhat.

This is what I've been doing - please let me know if you see any pitfalls...

I create one part number with multiple Eng Masters. The standard "0" Eng Master is for plating. Strip Eng Masters are "S". If we do anything that doesn't use the standard "0" Eng Master, instead of clicking "New W/O" in Customer Order Entry, we create it through the Material Planning window so we can select the other Eng Master.

The only down side I've come across so far is that it forces people to have to think about what they're doing, which, of course, they don't want to do.

Thank you all so much for your input. I've learned so much from everyone on this Forum - I couldn't be doing what I'm doing without all of your help!! I hope that at some point, I'll be qualified to pass along some knowledge of my own! Thank you!

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Legacy Contributor

Terri,
Points to ponder:
Make each mold you deal with have two part numbers. One number [12345] is for the mold coming in and the other [12345-Repair] is for the repaired mold going out.
If you have four typical repair routes / processes, then make a dummy master for each of them.
Make a placeholder master for the "repair" part numbers. only cards are the header, material card [the non repair part number] and oyur final QA check. Note that the repair part number consumes the non repair part number.
Issue zero dollar PO for the12345 part number to the customer providing the mold for repair. This allows for getting the mold from many places but always the same part number coming in.
Person creaating the work order for the repair starts with creating the work order from the placeholder master and adds in the cards from the appropriate dummy master. They can also not use the dummy master and put in any operations needed based upon the order.
Results is you have complete control on the molds coming in and out as you now have records of recieving in the mold on the zero dollar PO, the issuing of the mold to the work order, and the receiving (link) of the work order to the customer order line. You also have a complete history know of every time that part number came in and what the costs and activities were as the work orders all make the same part.
Hope this helps.

Jim

Legacy Contributor

Terri,

Forgot to say that you only make one dummy master for each repair process. So if there are four processes, you end up with only four dummy masters. These are used no matter what the mold number is.

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