Hi,
We have been reviewing what our managers see when they select "My Staff" from the Manager web app. It was discovered that when an employee has more than one work assignment, the information displayed for the leader is always the primary work assignment. This creates confusion for the leader who is seeing the staff member because of the secondary assignment.
I have reviewed the logic for the card views in use and found they are specifically coded to pull the Primary Work Assignment information. The views are LRCManagerDashboardSectionCardView and ManagerMyStaffDashboardSectionCardView.
To add to the confusion, when the non-primary leader clicks to review the profile information, the At A Glance page displays the primary work assignment information. However, the Work Assignments page does not display the primary one. The information displayed is correct for the secondary; same for the compensation page. This mismatch of information does not feel right.
Infor Support has shared this is working as designed. It really feels like Infor needs to better align how the information is presented. We can work on configuration to try and keep things inline, but I do not believe that should be the solution. This feels like a foundational issue that Infor needs to resolve for all customers.
Thank you for considering a vote on my enhancement request.
BJ
