Medical Support Notices - court-ordered benefits

We receive Medical Support Notices (court orders) on employees to enroll their children in benefits. Is there a place to indicate that it is court ordered so the child does not get removed during Open Enrollment or during dependent verification?

Comments

  • hidehiro-nagase
    hidehiro-nagase Member Posts: 11
    Terri, what are you currently doing to keep track of the verified dependents? Currently mine is a manual process. The only thing I do is on HR13 in the comment section - make a note of what document I recieved. I'd love to know what your practices are.
  • We have a similar work around - we use the Primary Care Physician field on the Coverage tab of HR13 to indicate if the court ordered coverage is health & dental or health only. We were able to define the values for this field. Then on the Comments we indicate the effective date of the court-ordered coverage.