MA126 - All Rule Group error messages

We used to get this message predominately for quantity issues, but since switching to V10, we seem to be getting this error message for more than just quantity issues. Does anyone have any documentation on rule groups, error messages and how best to minimize them.
thanks,

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Legacy Contributor

We have a case open right now that is related to getting an All Rule Groups message when it should go to No Receipts. AP indicated that this wasn't happening in V9. We are still working with Infor to identify the cause.

FordUS_ship_req.pdf

Legacy Contributor

Did you ever get an answer on this? We just converted to V10 in December and have noticed this error more and more

amanda-campbell

Not really. We checked the PD version to be sure we had the most current. We didn't, so we had cloud services update us to the most recent. Another answer we got from our ticket was:

The All Rule Group Levels Match unsuccessful means that you are outside your tolerances on MA00.4 or are breaking one of the Match Types on MA00.4. So if you are getting a lot of All Rule Groups you could look at your Match Tolerance setting on MA00.9.

We noticed that the All Rule Group message came most frequently when the number of receipts did not match the timing of the quantity invoiced. For some reason, this definitely was more prevalent in v10.

What we also discovered is that the ARG error message came most frequently when the invoice does not match the receivers... for example, our PO was for qty of 8 and we have currently rec'd qty of 5 . Our invoice was for 6. This did not match the receiving so we got an ARG instead of a no receipts message.

Legacy Contributor

All rule groups can be tricky but I did find a document from infor that explained it well:

A-1 – All to One / 1-1 - One to One / 1-A – One to All

Resolution:

The system needs to match an invoice using ONLY one rule level for all the invoice lines. Valid rule group levels are:

• DM A-1

• DM 1-1

• DM 1-A

If an invoice only has one line, the system looks at each of the rule levels in order from top to bottom to see if the invoice line can be successfully matched to a receipt line. If the system finds a level that will match the invoice, the match is completed.

If an invoice has multiple lines, the system looks at each of the rule levels in order from top to bottom to see if ALL the invoice lines can be matched at this level. If all the invoice lines cannot be matched at this level, the system drops to the next level to see if ALL the invoice lines can be matched at this level. If all the invoice lines cannot be matched at this secondary level, the system drops down to the next level to see if ALL the invoice lines can be matched at this level, and etc.

Example:

Let's say you have an invoice that contains the following three lines:

• Invoice line 1 qty 10, receipt qty 20

• Invoice line 2 qty 1, receipt qty 1

• Invoice line 3 qty 5, receipt qty 2 and qty 3

DM A-1: Can the system match the WHOLE invoice at this level?

• Line 1 - yes, leaving 10 available to match later

• Line 2 - yes, taking the whole receipt is ok with DM A-1

• Line 3 - no, need two receipts to match to the invoice line

DM 1-1: Can the system match the WHOLE invoice at this level?

• Line 1 - no, the entire receipt is not needed

• Line 2 - yes, one receipt is a perfect match to the invoice

• Line 3 - no, need two receipts to match to the invoice line

DM 1-A: Can the system match the WHOLE invoice at this level?

• Line 1 - no, the entire receipt is not needed

• Line 2 - yes, using only one receipt for perfect match is acceptable at DM 1-A

• Line 3 - yes, need two receipts to perfectly match the invoice qty

The system provides you with the error message "All rule group levels match unsuccessful" when it has tried to match against each of the rule levels separately but cannot find a way to match the invoice. In addition, you will receive the "All rule group levels match unsuccessful" error message when:

• Your service line is out of tolerance (on match handling code invoice with goods and service lines)

• Two different receipts were needed to match two invoice lines at DM A-1

• The system was not able to match all your invoice lines at one rule level

To resolve this error, you need to use Detail Level Match (MA60.3) to match the invoice lines to the proper receipt lines

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