TaxFactory 10 Client install

Has anyone successfully installed the TaxFactory 10 client?

I got the impression that there is an option to install on either a server or individual workstations but did not see that in the install instructions. Is a server required?

They keep referring to a web server requirement as Tomcat but I've worked with Tomcat before and it isn't a web server, it's a servlet container, correct? Or am I confused? Is a web server such as IIS or IBM HTTP also required?

Also, the production environment is required and the test and development environments are optional. Does this mean I can't install test first and do production later on?

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You don't need to install the "client" on all the workstations. A single installation on a single server is OK - but I would do two installs so you have a working backup in case one fails.

BSI installs Tomcat. There is no requirement to install or configure IIS or IHS. This is a quick-n-dirty deployment into Tomcat.

The production environment is *required* with every installation. It's no problem to set up the ODBC connection for production and just not use it until you're ready. I believe there is a separate service in Windows for each environment, so you can even turn it off for PRD and only use DEV.

I have not installed 10, but in prior versions, installing BSI has always instructed us to install both the server software and the client software, on the application server. We then ALSO install the client piece on each workstation of the Payroll folks (those that need it). Is BSI 10 different?

You can certainly do TEST first, and the PROD. But you have to have two connections for each. And the users have to know how to switch back and forth. It can be very confusing - I despise the way BSI has designed this mess.

Hello, I am being initiated to BSI by upgrading our dev system from BSI 9 to BSI V10. I've hit a snag early in the client install setting up the client web server configuration. It tells me that the odbc connection to the database was successful but that it cannot connect to the schema.

Has anyone run into this error or does anyone have ideas where I may find documentation about this error? We are an LSF10 on AIX, Oracle 11 DB shop.

Thanks

BSI doesn't provide any documentation on errors. It's just one of the nice things about their support site. :-) On the new site (BSI Connect) they do have an "Errors" section where it looks like they might be considering adding some information there, but don't hold your breath - the new site is much worse than the old one. Long story short - contact BSI support any time you get an error. They have always been able to resolve the issue for me, pretty quickly, I will give them that. But documentation is not their strong suit.

Can the TaxFactory10 client be installed on the Lawson application AIX server - or can it be installed on a client PC as TF9 is - or do I need a Windows server for the TF10 client?

I have just successfully installed it on an ordinary Windows 7 PC, although we plan on putting it on a virtual Windows server before we go live. Once installed, the application is accessed with a web browser, one URL for each environment, we will be using TST1 and PRD. The actual installation isn't really all that bad once you figure it out - the problem is that the instructions are a mess.

Good Morning, I have a BSI Tax Factory V10 new person question. We have successfully upgraded to V10 and have the web client running. But my question regards configuring the web client. When in the client you can see a Regulatory Bulletin and Cyclic Bulletin links in the Favorite Links section. Can the link be modified to point to BSI's web site, it currently defaults into our web server. Any guidance on where or what tool to use to modify that url would be appreciated.

Brett, I am encountering the same error you reference with the BSI client install where it tells you that the odbc connection to the database was successful but that it cannot connect to the schema. I have been corresponding with BSI support going on 2 weeks now and they have been no help. How did you resolve this problem?

There is an xml file for the service e.g. DEV, on our server it is

C:Program FilesApache Software FoundationTomcat 6.0DEVconfCatalinalocalhosteTF10d#DEV

in that file where the url and jdbc driver are set up I actually changed to look like how the tnsnames.ora looks

url="jdbc:oracle:thin:@(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = lawsondev.hersheymed.net)(PORT = 1521))
)
(CONNECT_DATA =
(SERVICE_NAME = BSID.lawsondev)
)
)"

I did this with BSI guidance but it worked

I did this as well and it worked.

I am getting "Successfully tested ODBC connection and schema." but an HTTP 404 Not Found error with the URL localhost:8091/.../TST . I've been waiting for BSI level 2 support for over a week now. Has anyone had this situation and resolved it?

Barb, when you installed the BSI client, on the Client Environment screen during the install, you set the WEB Server Service Port to 8091 and the WEB Server Service Name to TST? I left my WEB Server Service Name at PRD for port 8091 (BSI's default). Those have to match in your URL.
Or, have you tried stopping and restarting the Apache Tomcat - TST Service? I had an error the other day when going to my DEV URL and once I stopped and restarted my Tomcat - DEV service, the URL error went away.
I have been very frustrated with BSI's support with the version 10 install as well. Very slow to respond and not all that helpful when they finally do.

Thank you, yes, I overwrote the PRD with TST during the install.
I had previously contacted support to say that I couldn't load my TF10 tables into production until I proved a working application on the test system and went through our change control approval process. They admitted they made a mistake calling the default "production" and "PRD" and said we could assign the reports to anything we wanted such as CAT, DOG, etc. ;-)

That was ports, not reports ;-)

The BSI client we installed on both our production server & test server started giving us the 404 error. We stopped & restarted our Apache service and it started working again. It quit working again after we did server restart. I have since found out from BSI Support that this is a known issue with Windows clients. Their response:
"you have to restart the services again after a reboot even when it says started. Not sure if this is a windows issue. However, if you go to properties of the Tomcat and TF10XML services and the recovery tab and select restart services for all three failure options that seems to help."

Thanks, but I have never had a single successful page response, always the HTTP 404. I have been restarting the services, but it doesn't help. So I think I have a bigger issue.

We ran into issue install the BSI client on our virtual machine but it ended up being that for the Database name was really the SID and then Database schema and port. Once we did this the 404 error went away we spent a couple of days getting to this point with BSI support.

The funny thing was when you tested the connection it was always successful either way.

Database host name was the database name.

This is for an Oracle install though.

Hope this helps.

Thanks Nick

I am Oracle too. My tnsnames.ora is this:
LAWTEST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = scan-lawtest4)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = lawtest)
)
)

I am using Database name lawtest, Database Schema TF10, Database port 1521, and Database Host scan-lawtest4. The DSN is my ODBC connection name TF10TEST, with username TF10.
Can you see anything wrong?

Have you tried using the DSN connection name of LAWTEST?

As the database name? LAWTEST instead of lawtest? Yes, I did, same result.

jeanjacqueslerossignol

Hi Barb,

Are you trying to run the url: localhost:8091/.../TST directly on your test server or from your PC?

If you are connecting from the test server, what happens if you try to access the URL from your PC, but replace localhost with the name of the test server?

I didn't have a server to install it on, and only two client users, so have installed on my Win7 PC. I was told that works ok.

We are on our third round of parallel testing for 10d.
Yes- Support is slow at responding if they respond at all.
They are also between call systems and I was constantly resending docs and screen shots they requested because 'someone' manually was deciding which ones needed to be moved into the 'new' system. The people working the tickets only have access to what gets moved. It's very frustrating.

Note, we are also Oracle and I had many versions of Oracle on the PC the client was installed on. I had to remove all (including registry) entries to even get BSI to see my 64bit oracle drivers before getting to the resolution for the 404 error.

Our fix for the 404 error was to modify the connection string for the jdbc in the Apache context file from host:port:db to the contents in parenthesis from the tnsnames.ora file

From BSI: the url syntax for Oracle JDBC settings is variable. Using the tnsnames entry is the most resolute option, however IT:TF is exploring solutions to the issue.

I hope this helps!

0911060553270289.pdf

Oh, I meant to add. There is also a known issue they can reproduce in 10d where our 403B plans import as 'non-taxable' and although this new client allows us to modify and save back to 'taxable' it is not displaying the value correctly. Note: It is taxing the money.

Regarding the 403B plan issue, is the employee’s 403b contribution being taxed or the employer match or both?

Spain Infor User Group Launch_22 Junio 2020_V3.pdf

They are the Employee's contribution.

Diane Thompson - sorry to trouble you, but could you be very specific about the path and file name that you had to edit and can you show me the actual change you made?
I tried an edit to the C:Program Files (x86)Apache Software FoundationTomcat 7.0TSTconfCatalinalocalhosteTF10d#TST.xml. I changed their url="jdbc:oracle:thin:@scan-lawtest4:1521:lawtest" to url="jdbc:oracle:thin:@(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = scan-lawtest4)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = lawtest)
)
)"
and then restarted the services, but still got the 404 error. Is this the change you are suggesting? Thanks!

It's the same as Brett listed above. Note PRD worked without any changes.

url="jdbc:oracle:thin:@servername:1521:TNSNAME"

C:Program FilesApache Software FoundationTomcat 6.0DEVconfCatalinalocalhosteTF10d#DEV.xml

Below is the snippet from 'DEV' i.e. inserted all contents of parenthesis from tnsnames.ora file after the '@'; sign:

auth="Container"
type="javax.sql.DataSource"
factory="org.apache.tomcat.dbcp.dbcp.BasicDataSourceFactory"
username="tf10"
password="Bsi_test10"
driverClassName="oracle.jdbc.OracleDriver"
url="jdbc:oracle:thin:@(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = servername)(PORT = 1521))
)
(CONNECT_DATA =
(SERVICE_NAME = TNSNAME)
)
)"
maxWait="1000"
removeAbandoned="true"
maxActive="30"
maxIdle="10"
removeAbandonedTimeout="60"
logAbandoned="true" />

Note, this only worked for me after uninstalling all oracle clients and cleaning up the registry (due to older 32 bit versions) and re-installed the 64 bit oracle client and added 64 bit odbc connections.

I'm in!!! My previous edit had an error in it, which I finally saw in a log file. Thanks to Brett and Diane.

Hi All - I've been reading the posts here and whoever said this TF10 installation is a mess - they are correct!
I've run into one problem after the other since I started this a few days ago.
I've only installed the PRD environment, on our test server - and pointed everything to the test database - because that's all I have at this point.
I finally got the client installed but I am also receiving the 404 error.
Any Windows users out there who got their 404 error corrected?

thanks!

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