Auto receipt fill/kill flag

We recently changed our Prime vendor and we are having an issue with the fill/kill flag on our auto receipts.

If they receive an order with 10 lines, they could put one of the lines on a hold status. If they receive a response from us they release that line, which results in 2 receivers/invoices for 1 PO. The second receiver/invoice reject because the system auto killed the line.

I have asked if they can hold the order and they said no. I asked to have the hold code on their end taken off our account and I was told that they can only do this if we turn off the auto receipt function, which is not even an option.

If I leave the hold code on then we will have to add lines and receive in the product and then adjust the 810. If I turn off "kill all back order" function then we will have to cancel the PO lines manually.

Has anyone else run into this and how did you resolve? thanks

Find more posts tagged with

Comments

jon-athey

When you say "auto receipt" do you mean the 856? Why cancel backordered lines? Why not just leave them open and wait for delivery?

Legacy Contributor

Sorry, yes I mean 856's. We have the cancel back order flag turned on so the system would maintain the PO lines, as opposed to us doing them manually. I guess we will have to either add lines and receivers to the PO for the ones that are put on hold, or manually maintain the open PO lines. Either way it will be a manual process on our part.

thank you for your response.

jon-athey

So you don't want to bother with any open lines with this vendor, if they don't ship all lines you just cancel the open lines and then reorder or find another source?

Copyright © 2025 Infor. All rights reserved.