Auto receipt fill/kill flag
We recently changed our Prime vendor and we are having an issue with the fill/kill flag on our auto receipts.
If they receive an order with 10 lines, they could put one of the lines on a hold status. If they receive a response from us they release that line, which results in 2 receivers/invoices for 1 PO. The second receiver/invoice reject because the system auto killed the line.
I have asked if they can hold the order and they said no. I asked to have the hold code on their end taken off our account and I was told that they can only do this if we turn off the auto receipt function, which is not even an option.
If I leave the hold code on then we will have to add lines and receive in the product and then adjust the 810. If I turn off "kill all back order" function then we will have to cancel the PO lines manually.
Has anyone else run into this and how did you resolve? thanks
