We have an item (#112740) that is active in IC11 and appears on agreements in PO25. This is a stock item and appears on several templates. On most of the templates, if you search for this item (either by number or by description) the item is returned in the search.
The issue is that this item was added to a template for accounting unit 7280 and it can be seen on the template in RQC, but when the item is searched, it returns no records. Initially we thought it was because it was added to a non-stock template, while it is actually a stock item. It was removed from the non-stock template and added to the stock template and we still have the same issue. However, it is the first line on the template, I can clearly see that it is on the template, but when I search using either item # or a word from the description, I get nothing.
When it was added to the template the only info that was given was the item # (so nothing was hard coded on the template like a bad UOM, etc). Participants are good...I'm stumped.
Any ideas?
