Hello - Does anyone have a sample RQ500 file they would be willing to share? We are looking to build an interface between our IT ticketing system and RQ10. Thank you.
Jon - while we're not using the CSV format (we're flat file) I was able to create the RQ500 via the RQ511. This of course is for V10 (we're upgrading in May from 9.x)
[View:/cfs-file/__key/communityserver-discussions-components-files/12/RQ500CSV.xlsx:320:240]
Let's try the attachment again... zipped this time[View:/cfs-file/__key/communityserver-discussions-components-files/12/RQ500CSV.zip:320:240]