Can't log out of v10 cloud

We are going to v10 in the cloud. We have been told by our consulting group that you cannot log out (get back to a login screen) unless you clear your browser passwords. This seems absurd and we have many users that share devices. Does anyone know if this is true?

Einladung40.pdf

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elaine-stookey

Will you be setting up ADFS to authenticate back to your Company Active directory?

Legacy Contributor

Yes

elaine-stookey

We are on the Infor Cloud and we use ADFS. Our process is: 1st time logging in you have to pick the domain that you want to authenticate against. After that the browser of choice remembers the domain. If you clear out browser history it will ask you again to select the domain. We have no issue.

Legacy Contributor

So if you log out and exit out of your browser, then when you open it up again later, it makes you enter your user and password? That is how we'd like it to work. Ours is auto logging us on and there is no way to get a login box w/o clearing the browser passwords.

Legacy Contributor

The asking for the domain is a real problem for us. Our users are all over the place using different devices all the time. Why should we need them to know anything about "inforbc"?

Legacy Contributor

we are not on cloud but have been having issues where you have to clear the cookies. they have patch available now that supposed to resolve this issue. there are also some settings in mingle like ie browsers, authentication etc. that you have set. now when user click log out, it logs them out and they would sometimes have to do file new session to log back in. but generally speaking this patch supposed to resolve all of the logout issues. the KB 1850958 has good information, and latest lsf patch has the fix.

d-hofmann

These steps fixed the log out issue for us:

2. For customers using the authentication type of LS as STS only, add a Property to the LSF Ming.le Host service in ssoconfig.

To do this, follow these steps:

a) Use KB 1193343: "SSOCONFIG: Exporting service and identity info" to export ALL services without identities. Follow step "B. To export ALL services using SSOCONFIG" to do so.

In the output that is generated, search for "trust". This will give you the Service ID. Just above the SERVICEURL with "trust", locate <ID> and make note of the value. Also, copy the SERVICEURL as well.

b) Go back to the main menu in ssoconfig. Choose option 5 'Manage Lawson Services'

c) Choose option 10 'Manage service properties'

d) Choose option 3 'View service property'

e) Enter Service Name: This value is your system’s SharePoint service name in the <ID> </ID> tags from the above step "a"

f) The following properties should be listed: LogoutResponseRequired and LogoutURL. If they are not, do the following:

- To add the LogoutResponseRequired property:

- Choose option 1 'Add new service property '

- Enter Service Property Name: LogoutResponseRequired ***NOTE : this value is case sensitive and must be entered as indicated.***

- Enter Service Property Value: false

- To add the LogoutURL:

- Choose option 1 'Add new service property'

- Enter Service Name: This value is your system’s SharePoint service name in the <ID> </ID> tags from the above step "a"

- Enter Service Property Name: LogoutURL

- Enter Service Property Value: <SERVICEURL>/?wa=wsignoutcleanup1.0 ***The <SERVICEURL> is from the step "a" above. Final value will look like yourcompanyurl:port/.../

g) Exit ssoconfig after this.

Legacy Contributor

I have a ticket open on InforXtreme regarding this patch now. The patch fixes the portal, but we haven't been able to get it to work in Ming.le. Lawson says it has signed you out, but if you go back to the Ming.le URL without closing the browser, you are still authenticated.

Legacy Contributor

what version of lsf and mingle are you guys on ? just curious

Legacy Contributor

lsf 10.0.9 and mingle 11.1.13

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