ISS Sync Issues.

I have 49 identities that I cannot resolve the ISS sync for.

I am totally at a loss. I have verified that the identity does not exist in LSA, SSOConfig, and Rich Client - Identity Management.

It was successfully deleted from the Rich Client Identity Management after it came in during the product line import.

Only place the identity appears to exist is in ISS.

Any ideas on how to get around this so I can have a successful ISS Sync?

Thanks, Melissa

The exact error is: " Sync Analysis failed on object IDENTITY=USER:35153,SERVICE=SSOP,ID= with exception. Details: Identity SERVICE=SSOP,IDENTITY=USER:35153,ID= is not assigned to an actor and is not a privilege identity. "

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Comments

unknown

Have you tried using an Ldap browser to check the Ldap to see if they are in their? You may have to use that to delete them from the Ldap. I have had an issue in ISS where no one shows up in ISS when performing a search. When this happens I rebuild the search index using ssoconfig. Your problem doesn't sound like that.

com_2010feb_proactive.pdf

d-hofmann

The solution was when searching for an identity in LSA under Manage Identities, had to put a * before and after the ID. Such as *123*

Not sure if it was garbage in the identity or a space I was unable to see.

unknown

Could be a space. Or, could be some other nasty beasty. There are a number of characters that are "invisible", not just the space character. Some others, such as Tab or characters that are numerically below 32, are also invisible. Sometimes data extracts cause analysis tools to go nuts when those nasty beasties are in names, titles, descriptions, comments, etc.

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