I am struggling through doing reversals for employees who hold a split position (multiple position). The last one we did we thoroughly messed up and I have been working with Lawson since the end of December trying to fix it. On 2/27 I opened another ticket with Lawson requesting assistance on doing a new split position reversal. I have checked in 3 times since opening the ticket and no response yet.
When a split position change is made a PA52 is keyed as Immediate for Pos level 1. Then a PA52.5 is keyed as immediate for Pos level 2. What are the proper steps to reverse these actions? I would love any feedback on how others handle these reversals!
