Trying to install Process Designer on someone's laptop. I had installed it on my PC previously with no issue and just installed a month ago on someone else's PC with no issue. However after completing the install, the Designer itself will start up, but when trying to build a query get the following message: 'Failed to load control IOSAPIBuilder from . Your version of may be outdated. Make sure you are using the version of the control that was provided with the application.' Has anyone encountered this error? When trying to run the IOSAPIBuilder.exe from the IPDesigner misc directory, get the same error right off the bat. Not sure if maybe one of the ocx files is needed for this or there may be some other log than the install log to get more detailed info on the error