EDI transactions not processing

unknown

Yesterday about 1:30pm we realized that none of our EDI transactions had transmitted to GHX.  It was discovered that there was a problem on Friday afternoon that caused the blockage of information flowing out of Lawson.  

I know that 1) GHX should have been checked earlier.  2)  ED04 could have been checked to ensure that POs were getting out the door.  

We are looking for some type of automated reporting that would alert us to any problems with EDI.  Any suggestions?

 

Thanks,

Sherry Liesse

MMIS Analyst

UChicago Medicine

Ingalls Memorial

One Ingalls Drive | Harvey, IL 60426

Office : 708-915-5819

 

AT THE FOREFRONT®  

Ingalls.org

Facebook.com/IngallsHealth

unknown

The on call service beeper is supposed to get paged for any recurring job that does not complete successfully.  This was sufficient for years (1998 - 2017) but when we had an issue we created an IPA that sends us the ED04 via email.

 

Subject: status of the 501 - which is usually "Success" but in your instance would have said "Error" - we then have an Outlook rule to change it to High Priority.

Email Body: any problem transactions from ED04 or a statement of "no errors found"

 

Attaching screenshots (click to enlarge) of the ED04 but I couldn't find a failed 501.