IC175 Issue when updating counts

unknown

We are receiving a message on the majority of items we count that says "Cannot Adj Soh - Qty is Allocated or Picked - Above Rec Not Processed - Current Lot/sublot/bin"

 

These items don't have any open orders and when you drill around on them, there is no qty allocated.  I've done some research on the KB's and think there is a patch but just want to see before we go that route, is there something else for us to be checking?

unknown

This bit us.



The error is because the freeze was done before clearing all the picks. That's not the patch - that's a best practice issue. We should be stocking all pars and releasing all shipments prior to counting.



What *can* happen is that the IC175 hiccups and even though you run in update and it finishes with no errors, it does NOT update and SOH or post and GL transactions. (Which was so much fun to explain to Internal Audit.) THAT is what the patch fixes. If your IC175 in Update mode suddenly stops updating, you need the patch. Otherwise, you just need to train your warehouse to finish prior to count.