Infor Q&A - recover System Password

unknown

We have a customer that claims to have not revised the system password for the installed XRL.

• We have tested with the logged password assigned for this site but not accepted
• Have attempted a login with password <blank> plus any in-house support suggestions

Can anyone recommend a way to recover or reset the system password?

I am also adding as an incident with Infor support and will feedback any information.

Thanks

Andrew

john-patterson

Try this:



How to reset the SYSTEM password in XRL

1. XRL Maintenance.

2. Select Configure Tab.

3. Select Server Register.

4. Highlight AGUSR-DEF-system.

5. Place the mouse 2cm under the box named Filter on right hand pane.

6. Now press CTRL and ALT and right click mouse all at same time.

7. ‘Update' and 'Delete' are no longer greyed out.

8. Delete contents of the 'Data 2' field.

9. Select Update.

10. This will clear the system password.