External Candidate Space

Hello,

We are running version 11.0.1.23.3482 of GlobalHR_TM.

Our External Candidate Space does not work. Specifically users are unable to register. They are unable to login and they are unable to reset their password.

I am confident something isn't right with the Security Services or the configuration of how the authentication is working with SSOPV2. Xtreme is struggling to assist and even the consultants that have been tasked with assisting have not been able to provide aid.

The one change that I thought would work was to the PRODLTM.HCMAPP.LAWSON-STRUTS service however making a change to this didn't resolve anything (or we made the wrong change).

Is it possible that a package and recompile is required to see these changes take effect?

Any insights or configuration recommendation would be extremely appreciated

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Comments

francis-peruzzi

We're seeing the same thing in one of our test environments on 11.0.0.26.3069. I don't have an answer for you, but I'm interested hearing what others have to say.

aniemi

We had the same problem originally when testing 11.0.1.23. We had to change the login scheme on the Service for LMGHR.HCMAPP.CANDIDATESELFSERVICE to SSOPV2. This resolved our issue.

francis-peruzzi

I got ours working yesterday. I found that the SSO Domain we had assigned to our HCMAPP.CANDIDATESELFSERVICE service did not have the endpoint configured. During the course of the changes I made, I also made sure the Primary Service field on the SSO Domain was the correct HCMAPP.CANDIDATESELFSERVICE service. Once these changes were made, the login feature started working.

unknown

I'm having same issue in our test environment. I know it worked when we prepared for implementation but we don't really test with this much. I've had a support ticket open since April 5 and they can't figure it out.

Prod is fine.

I see end points created but I don't understand them enough to know if they are correct. Fran's post helped me understand a bit more so I'm working with support on that now. Feel like the port on the endpoint may be wrong compared to prod. not sure though

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