Bank Reconciliation Blank??

I just tried to do a bank reconciliation on my system.  After completing the reconciliation I went to print a report, and it appears blank.   Does anyone know why this might happen?

Any help would be much appreciated.

Comments

  • jweyers
    jweyers Member Posts: 3
    The QRP likely was changed through an update and the one you are trying to print was likely customized. You'll need someone with Admin rights to go to Admin -> Application Global -> Maintain -> Report Format Overrides, find the report you are looking at and compare to standard. It gets a bit more complicated if you are running in a terminal server environment, but if you have one server that holds these reports usually it's a pretty straightforward update. Pretty sure there is a KB article out there with these instructions as well. Started in Version 8 whenever an update was performed.