TM Employee/Manager Space - home page

Anyone have issues where managers going back/forth with Proxy that then the home page default to the 'delivered infor' one. ie.. the one not custom to your site (your help desk number, etc)

I have opened tickets more than once and they can't find anything wrong.

I have one manager that proxy's a lot and this keeps happening to him. So guessing I can recreate it but before opening another ticket thought I would reach out here to see if anyone else has had this issue.

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Comments

Dr. Awesome

Watch the URL parameters in the URL (outside of Ming.le) or with Fiddler or browser tools. My hunch is that the csk.CHP=xxxxyyyyzzz is being dropped along the way. That could explain not seeing your configurable home page and seeing the delivered instead. This assumes you aren't using ActorContext records for this.

unknown

We are running on LNDMRK 11.0.2 and we recently experienced a similar issue with our landmark landing pages for the user's inbasket. Throughout the day the page would revert back to the delivered. After monitoring the issue (every hour of every day with different users and NOT refreshing the caches), we discovered that the issue would even, sometimes correct itself. Then we found JT-1133868 within the LNDMRK 11.0.4.0 release; summary - configured menus occasionally disappear. A co-worked tested the 11.0.4 version in one of our lab environments and said that it appeared to fix our problem.

unknown

Thanks. I'll test with our HRIS staff on Monday switching between proxy. But I know I watched it before and the url never changed.

unknown

Thanks. I'll use this in my ticket even though we are on landmark 10, may be something out there

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