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IPA FLOW

unknown

I have one user who does not receive emails to let them know that their in-basket has REQs to approve. Any ideas? TIA.

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unknown

In Rich Client User, compare the user to the one who is receiving. If assigned to "User Tasks", create a test IPA using the User Action. See if others are receiving and the user is still not. Maybe the user has the email tagged as spam?

Virtual Infor M3 User Network Event_ Navigating COVID-19 Whilst Op.pdf

unknown

Spam was my initial thought to check. You should be able to check the logs to see if the flow sent the email. If it did then it's likely on the user's end. If not check for an email address on their account in security - maybe it's entered incorrectly?

jon-athey

You've verified the email address is correct in their Actor record?

jon-athey

Also check the workunit log to see if the correct email address was selected.

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