RQC Inbasket Approvals in Windows 10

Anyone using the IPA template for RQC approvals with Windows 10? The Inbasket, if accessed through Portal, seems to still be working OK, but when the email alert is generated for approval, with a link to the Inbasket that bypasses Mingle, the Req Header data displays ok, but clicking into the detail just returns a white page.

Was working fine on all version of Windows up to now, and still using IE not Edge.

0904080826502268.xls

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unknown

It works for both IE and Chrome for us in Windows 10.

russel-cornelson

What display exec are you using? recsum.htm? recsum.xml?

I doubt Windows 10 is the issue, unless it came with a IE upgrade that broke something, possible but still unlikely.

The very first thing you should prove is that if you load the display exec by:

1. launching mingle > portal > inbasket (does it work?)

2. launching portal > inbasket (does it work?)

3. launching inbasket direct (does it work?)

If the answers to those 3 questions is not 100% the same, then the problem is not related to windows 10. The problem is related to javascript performing something like "top.lawson" or "parent.parent" to access javascript/objects that are in portal and launching the url directly, bypassing portal means there is no parent portal window and the display will not function in that scenario.

The only thing a windows update should really potentially break would it included an IE update which fundamentally changed the way it functions.

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