Seeking possible reasons for issues in ION API calls

Legacy Contributor

Hi,

 

I am working on making Ming.le API calls in ION. I am trying to call 'Assign ION Task Item' API with my User GUID, AssignerID and AssigneeID is my User ID and I am getting below error(Fault 1025) though my user details are present in Social User Table:

 

 

Also, when I am trying to assign task to someone else, it says 'Unauthorized user. User GUID is empty or user does not have sufficient privileges to access APIs' (Fault 901) though that user has full access on that XI environment and those details are also present in Social User table.

 

 

Can you please let me know the possible reasons behind these issues?
I also want to know if there's any document or tutorial available to study detailed behavior of ION APIs and the kind of issues and their possible fixes.

 

Thank you in Advance.

 

Regards,

Ridhima Sinha

Legacy Contributor

Hi, The first error seems to be that the user is marked as out of office.

I don't have any tips except that usually you can investigate how the APIs are called in the application itself. Perhaps it's the same API that is available in ION API. By running the real user interface with the Browser tools you can learn a lot about the parameters passed.

But before that I would try the API from the ION API admin tool where you are able to pass in data and easily test the API. It's possible that you need to have a specific role to be able to do certain changes. That is a good thing :-).

This is the UI I'm referring to:

PLMFOR~1.PPT