We were just notified that the bank used for one of our process levels is changing routing numbers - our account number is not changing. We thought we would have to create a new bank code on the PR01/PR01.2 for the routing number change but when we try to Add a new Bank Account on the PR01, it says Account Number already exists. Has anyone made this sort of change that could provide insight - is it simply a "Change" on the existing account to put the new routing number in the Originating DFI & Sending Point DFI?
Thank you!