Recently, we encountered some issues with one of our BODS that synced changes from SX.e ARSC records with Infor CRM Account records. While working thru the issue, the infor technician reminded us that when User Fields are blank, they are not sent in BOD. Now, consider this scenario:
Infor CRM Account has a property that receives an SX.e ARSC User Field value. Upon populating the User Field in SX.e and saving, the Sync BOD is published and consumed CRM, subsequently updating the CRM Account property. Some time later, we find it necessary to update the SX.e User Field, removing its value, leaving it BLANK. Our requirement is that the CRM Account property get updated. However, if the Sync BOD published after this update does not contain the User Field, we need another method to process the change to this SX.e ARSC User Field and reflect its blank value in Infor CRM.
How would I do this?
TIA
