Infor OS update Issue with ION API Service

Hello.

 

We have a customer who have faced the issue with updating Infor os without stopped the ION Api Service.

 

Now the Service is corrupt. 

We try to remove and re-install with the Service with nssm64.exe.

Now the Service is running again but we have the issue that ION API cannot load the API definition under "API Metadata".

 

The error "Failed to fetch https://xxx.xxx.com:7443/ionapi/metadata/v1/swaggerDoc?tenantId=infor" accours.

Trying to open the URL results in connection refused.

 

Have anybody an idea to fix the corrupt service problem or why we can load the metadata?

Everything works great before this update issue?

 

thx a lot for any response! 

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