Infor OS - API use to retrieve Task approval status

Hello all,

I would like to know is there any API available that can use to get the task approval status (the value of approval action parameter)? There are 2 APIs under IONProcessUserService can be use to retrieve workflow or task information, however both did not provide information of approval status, instead it only provide the status of the workflow or task whether it is "Done", "New". With is status value, it does not tell whether the task has been "Approved" or "Rejected".

GET: /v1/workflow/{id}/tasks

The status DONE only indicates the task is completed, however what I was expecting is the approval action value that user selected (approved/rejected). The task viewer widget below able to show the approval status of each approver. Does anyone know which API can be used or how I can to get this approval information.

Thank you!

Best regards,
YS

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Catharine Linsbauer

Hi Yin, for that purpose I use the "Completion Properties" of a task. In there you have the completion user, timestamp, status and ID.

Best regards - Catharine

Legacy Contributor

Hello Catharine,

The "Completion Properties" can only be access in workflow, however for my case I need to retrieve the approval status outside of workflow. Besides, I also want to retrieve the approval status for each approvers (task chain).

For example: Task chain "A" have 2 approvers, 1st approver (H) approved and 2nd approver (Y) rejected, what I would like to receive is the status of each task in a task chain. The "Completion Properties" in task chain only return the last approval status (Rejected).

Thank you!

Best regards,
YS

Legacy Contributor

Hi Yin, I am not sure if an api is available to do that but we have done that by updating the supporting ERP system via an api call on task completion. The approval / audit information can then be seen or retrieved from the ERP system that the user is accessing in for example a spare or custom field.

Catharine Linsbauer

Hi Yin, similar to Gsingh I've updated dedicated attributes of an IDM document, tied to the workflow.
But also the custom fields are planned for a workflow in the pipeline.

Legacy Contributor

Hello Gsingh and Catharine,

Thank you for your prompt response to my problem

For my case I’m trying to retrieve the real time approval history, meaning each approver within the task chain and its time stamp of each approver completing his/her task.

Thank you!

Best regards,
YS

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