Dynamic Email with the Help of ION workflow

Hello Everyone,

Is there any way to make my email dynamic for example now we have a specified number of parameters which can be used in email template with the help of <_MESSAGE_TXT_> or other different variables. What if the information from LN come dynamically? Like I want to send the information of orders to customer. There can be one oder and also there can be 10 orders.

Thank you.

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unknown

Hi Sajad,

For the use case mentioned, you can use "structures" under workflow properties and build the structure as per the required data. The structure can be used a content under notification which can send an email in the required format. You can read more about structures from - Infor ION Desk workflow user guide - Infor CRM (Saleslogix) - Infor Wiki.

muhammad-sajjadsajid

Hello Rohit,

Thank you for the response. The link you have provided does not open. could you please check the link. I Also have tried to use the structures but the problem is that in structure you need to map your element to it that means it will only have those elements which i have mapped in the sturcutre. I am using the LN Message BOD and this will be dynamic in a sense that it will have user Area according to the number of oders like.

For example customer 1 has 2 orders my LN Message User Area will have 2 User Names

Order1: 123456789

Order2: 125657890

For example customer 2 has 3 orders my LN Message User Area will have 2 User Names

Order1: 123456789

Order2: 125657890

Order3: 125657890

In structurs i have to define how many childs/levles does this structure have, which i do not want. I want it to be dynamic to add the element according to my orders in User Area of LN Message.

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