Problem with searching with non-latin characters

Good morning everyone,

We have a problem in using Infor OS and all related products (ming.le, tasks, IDM, CLM)

When we want to search using Non-Latin characters (we are based in Greece, so in our case Greek letters), it returns no results.

Has anyone had similar problems in another language and how can it be solved?

Find more posts tagged with

Accepted answers

All comments

Legacy Contributor

Do you have this issue in Homepages as well? Eg if you have a published widget and you search for the widget in the widget catalog? This seems like something that needs to be reported but then it also needs to contain more information like version and a screenshot of the UI you are referring to.

m-mitrosilis

In order to illustrate our problems, we've made these 2 videos to showcase what we are doing and it's not working.

https://youtu.be/L4DCn5TZ1Jg

https://youtu.be/wwkCqLdcmPc

Legacy Contributor

Hi, I'll ask around. This was an on-prem installation. I don't know the answer for these products so if you don't hear something here you should report it to support. Are you on the latest version?

Legacy Contributor

For IDM it seems to be a known issue that relates to the collation in SQL server for the techstack On-prem installer. I'm sorry that is all the info I have, support would know more.

Copyright © 2025 Infor. All rights reserved.