Coleman skills not connecting to HCM

Legacy Contributor

I have deployed skills for Cloudsuite HCM in Coleman, shared by Infor. when I run the skills the backend Call to HCM is not working, error message is "Sorry an error occurred in processing your request. Please contact administrator".

Is there any setup I have to complete before running the skills?

Legacy Contributor

1. Please check if ION API suite for HCM is provisioned? See screenshot. You should have a suite called "Infor Global HR and talent management". If yes, try executing basic "GET" queries in that suite from the ION API swagger UI or from another client to confirm that the APIs are working. 
2. You also may need to have appropriate User roles/ Landmark person ID configurations in place and configured correctly with your User ID. Please check the GHR cloud suite documentation or ask an GHR expert on these. 
3. Once you have the API suite available and your user roles configured correctly, the skills should work. If not, try executing the same skill using the "test" mode. You can do this using the "Try it out" option in the Coleman skill builder. When you get an error in this console, hoover over your mouse on the error response. You will see an "i" icon. If you click that, you will see the details of the skill execution and stack traces of any errors. 

Hope these help. 

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