Implementation of printing via IDm : Not able to receive an email or generate an archive

Hello,

I have followed all the recommendations to ensure that the settings are correct concerning IDM output Management following the provisioning of a new tenant (MNS204, MNS205, template update).

Printing an acknowledgement of receipt generates an XML file but this file is neither sent nor archived.

I have detected the following error: I don't know if you have already encountered it or if you have any ideas on the origin of this issue ?

Thank you for your help

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Accepted answers

Hans Møller Hansen (HSH.DK)

Hi Dens

After the NCR 12125 feature toggle (KB 2129831) was activated, this issue happens as the hidden filetype MDS_TemporaryFile is missing from the IDM archive. Fortunately you can fix this following the solution in KB 2163778

/Hans

All comments

Denis MARETTE

Here after the complete error message :

[Could not send e-mail to xxxx@xxx.com, cc = . null, Error cause is: One of the specified documents could not be found in IDM. 400 Bad Request Caused by: {"error":{"areaCode":"XQUERY008","area":"XQUERY","code":"DOC_TYPE_NOT_FOUND","message":"The specified document type could not be found. Document type: MDS_TemporaryFile","detail":"The specified document type could not be found. Document type: MDS_TemporaryFile"}}, Could not save document to IDM with CMItem = <?xml version="1.0" encoding="UTF-16" standalone="no"?> <item xmlns="http://infor.com/daf"/> . null]

Hans Møller Hansen (HSH.DK)

/Hans

Denis MARETTE

Hi Hans,

Yes- You are perfectly right.

I have found also this article on my side.

Thank you for you help - I appreciated.

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