Infor Coleman Digital Assistant saves time and improves patient care at Confluence Health
Confluence Health—an integrated healthcare delivery system including two hospitals and over 300 physicians servicing approximately 260,000 people in North Central Washington— implemented AI driven automation for a key use case in under 90 days to address one of its biggest challenges in our post-COVID economy - labor shortages.
Partnering with the Infor Coleman AI development team, Confluence Health was able to leverage technology and artificial intelligence (AI) to address resource necessity head on, while keeping employees happy with a modern experience. Using integrated AI capabilities, Confluence Health can now execute key supply management processes at least 90% faster by reducing time to execute these key processes from hours to minutes and minutes to seconds.
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