Customer Order Line Type getting changed from 2 to 0

HI,

When a customer order is created using Line type 2, first PO Proposal gets generated in PPS170 and then confirm PO.

During this process, somehow randomly for few COs the Line type is getting changed from 2 to 0.

It's crucial to note that this phenomenon occurs sporadically, affecting only specific customer orders and consistently tied to a single user ID.

The user in question has confirmed that they have not manually modified the line type.

Where I can check within M3 for any anomalies or discrepancies that may be contributing to this unexpected behavior?

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Rene Bottern

See if you can query OSASTD (you can do this from CMS010) to see when / if Line Type has changed and by whom.

unknown

We applied event log in CMS045 and it shows that Line type 2 is changed to using program PPS170 by that same user ID. Again user confirmed he has not changed that

Rene Bottern

And the Reference Order Category was not changed to '0' on the PO Proposal?
This would cause this.

unknown

The record gets deleted from MPOPLP (PO Proposal) as soon as confirm PO is created. At the time of PO Proposal creation in PPS170, RORC is 3.

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