we are simply trying to email owners of opp tasks that are not complete, on site simple sql job takes care of this, in the cloud no so much. I am stuck on how to create this can anyone please help.
Hello,
I'm assuming you are running a workflow, isn't it?Have you tried to use escalation in the task configuration?
You can define the Due Date:
Then you can define some escalation logic:
Is it what you are looking for?
I can use this thank you very much sir.
