Hello, I’m a new hire currently in my fifth week.
After watching this video(https://www.youtube.com/watch?v=Kk4DtdrruoI&list=PLbzqMzjlWI2ai0KXdFI187v2FMoASVWEi&index=19),
I created a process in which uploading a file to IDM starts a workflow, sending an approval request message to the user registered as the approver.
However, the process is not starting as expected. To be more specific, when I manually start the workflow using the "Start Workflow" widget in Workspace, it functions correctly. But when I upload the file directly to IDM and press the button to start the workflow, I get a message saying the request was successfully processed, but no notification is sent. I need assistance with this. 
Summary
- Created a process to start a workflow and send approval requests through IDM.
- Workflow functions correctly when started manually in Workspace.
- Direct upload in IDM shows a success message but sends no notification.