Send a notification when a Note is Added

I want to send a notification via email when a note is added to an SRO in Syteline. I have tried IdoOnItemInsert and IdoPostItemInsert on the SLObjectNotes IDO and none of these work. Is there something special with notes? Is there a method that I should be doing a PostInvoke on?

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wat

Ido events only work for actions taken through the IDOs. Writing Notes is handled by SQL database access, not using IDOs.

Attachment_4333.zip

Stephen Cena

I can't remember which IDO I was working with but I saw this as well. If something doesn't actually pass through the IDO layer then no Event will get triggered. Was bothering me as well.

In your case, if it's on an SRO could you possibly trigger if the NotesExist flag on the row gets changed? I don't know if that will cause the same issue of not triggering an Event but it might be worth a try. You may have to write additional logic after the first note is added.

jennifer-foster

I think I found the answer. I can do an IdoPostInvoke on CUNotesSp.

0911060553270289.pdf

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