What We Did in Infor FSM and HRT When Our Bank Merged (New Bank)

Brandon Williams

I wanted to share our experience following a recent bank merger that impacted our organization. Since the routing number changed, we had to update both Infor CloudSuite FSM and HR Talent (HRT) to ensure smooth financial and payroll operations.

🏦 Infor CloudSuite FSM: Financial Institution & Cash Management Updates

1. Created New Financial Institution & Branch
   • Set up a new Financial Institution and Branch reflecting the updated routing number provided by the new bank.
2. Updated Cash Management Accounts
   • For each cash account tied to the old bank, we updated:
     • Financial Institution
     • Branch
     • Sending Financial Institution
     • Sending Branch
3. Cash Codes
   • We appended the description of each Cash Code to reflect:
     • The switch from the old bank to the new
     • The date of the change for historical tracking

💸 ACH Output Configuration

To ensure our ACH file was formatted to the new bank's specifications:

1. Used the Payment Creation Defaults form
2. Set default values for:
   • Vendor Group
   • Pay Group
   • Bank Transaction Code
   • Cash Code
3. After saving, this enabled the Output Options section where we configured:
   • Create Labels = No
   • Balanced File = No

This produced an ACH file layout compatible with our new bank’s system.

👥 Infor HR Talent: Payroll Adjustments

On the HRT side, we made key updates in Payroll Administrator:

1. Bank Account Setup
   • Added a new Bank Code and associated Routing Number
2. Organization Unit Updates
   • Modified each relevant Org Unit to reflect:
     • New Bank Code
     • Company ID
     • Company Name (used the account number here)

✅ Lessons Learned

• Don’t overlook every touchpoint where the bank is referenced—cash accounts, payment defaults, ACH config, and payroll data all need attention.
• Use clear descriptions and effective dates in your setup to maintain transparency and traceability.
• Save and validate ACH file settings early to avoid downstream errors.
• HRT updates are just as critical—especially for direct deposit processing.

I hope this helps other FSM and HRT users prepare for similar transitions. Happy to answer questions or compare notes if you're working through something similar

—
Brandon Williams
ERP Administrator, Northern Water