Supplier Bank Details

sysynkt_kk

Users of our Infor Marketplace application are encountering some issues when ultimately updating supplier records in SunSystems Cloud.

1. Supplier Bank records are automatically marked as Draft/Pending when updated, even if they already have the status of Open. There appears to be some new rule that is changing this status.
2. The default Bank Subcode is now required for new and existing suppliers when updating their record via the Payload API (XML - SunSystems Connect)

can you please advise if there are new updates that have affected these functions and, if so, what are the related changes that will affect SunSystmes Cloud?

Rita Mistry

Hi Kalev,

This functionality is not new within Infor SunSystems Cloud, but it does address a critical and frequently requested enhancement from our customers.

Many users have emphasised the need to maintain strict control and full auditability when changes are made to Customer and Supplier Bank Details. This feature ensures that any such changes automatically update the status of the bank details record to Suspended/Held, thereby preventing unauthorised or inadvertent use. An Infor SunSystems Cloud workflow can be triggered to formally approval these changes, reinforcing internal controls and compliance standards.

For organisations that do not want to utilise workflows to approve these changes, users still have the option to manually reopen the bank details record. Alternatively, they can implement the Auto-Approval Workflow solution provided in KB3654278, which streamlines processing while maintaining appropriate oversight.

This enhancement significantly strengthens control and audit trails around sensitive financial data, reducing risk and increasing operational transparency—making it a vital feature for all Infor SunSystems Cloud users managing Customer and Supplier banking information.

I trust this clarifies your question.

Rita